Privacy Policy

Recap Technologies, Inc. (“Recap,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at recaptechnologies.com and use our software-as-a-service platform (collectively, the “Service”). By accessing or using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Account & Contact Information: Name, email address, company name, job title, and phone number when you create an account, request a demo, or contact us.
• Usage Data: Information about how you interact with the Service, including pages visited, features used, session duration, clickstream data, and referring URLs.
• Device & Log Data: IP address, browser type and version, operating system, device identifiers, and diagnostic data.
• Customer Data: Financial documents, data, and files you upload to the platform for processing (e.g., trial balances, cash flow reports, claims data, court filings). We process Customer Data solely to provide the Service to you.
• Communications: Records of your correspondence with us, including emails and support requests.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, operate, maintain, and improve the Service
• Process and fulfill your requests, including demo scheduling
• Send administrative communications (e.g., account confirmations, security alerts, system updates)
• Analyze usage patterns to enhance functionality and user experience
• Detect, prevent, and address technical issues, fraud, or security incidents
• Comply with legal obligations and enforce our agreements

3. Customer Data & AI Processing

Customer Data that you upload to the Service is processed solely to deliver the features and functionality of the Service to you. We do not use your Customer Data to train general-purpose AI or machine learning models. We do not sell, rent, or share your Customer Data with third parties for their own purposes. Any AI or machine learning processing applied to your Customer Data is performed exclusively to generate outputs for your use within the Service.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to maintain session state, remember your preferences, and collect analytics data. These may include:

• Essential Cookies: Required for the Service to function (e.g., authentication, security).
• Analytics Cookies: Help us understand how visitors use the Service so we can improve it.

You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the Service.

5. Third-Party Service Providers

We may engage third-party service providers to assist with hosting, cloud infrastructure, analytics, email delivery, and customer support. These providers access your information only as necessary to perform services on our behalf and are contractually obligated to protect it in accordance with this Privacy Policy and applicable law. We do not sell your personal information to third parties.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Upon account termination, we will delete or anonymize your Customer Data within ninety (90) days, unless retention is required by law or necessary for legitimate business purposes such as resolving disputes, enforcing agreements, or maintaining security records.

7. Data Security

We implement industry-standard technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Breach Notification

In the event of a data breach that affects your personal information or Customer Data, we will notify you and any applicable regulatory authorities in accordance with applicable law. Notification will include the nature of the breach, the data affected, and steps we are taking to address it.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Request portability of your personal information
• Withdraw consent where processing is based on consent
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at the address below. We will respond to verified requests within the timeframes required by applicable law.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA/CPRA. To exercise your rights, contact us using the information below.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using the Service, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your jurisdiction of residence. We take steps to ensure that your information receives an adequate level of protection wherever it is processed.

12. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. If we make material changes that affect how we handle Customer Data, we will provide notice via the Service or by email. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Recap Technologies, Inc.
Contact us via our contact form.